FAQ & Troubleshooting
What is an editable template/printable?
♡ It is a digital file that you purchase, edit yourself, download, and then print as many as you need for your personal use (for one event) at home or your local print store.
♡ You can download your printables/template as a JPEG or PDF, depending on the item you are purchasing and where you will be printing.
Do I need any special software to edit and print my template?
♡ Nope, you only need your computer, phone or tablet, and an internet connection.
Do I need to download any fonts?
♡ Nope! All fonts are available on Corjl, and you can pick and choose if you don't like the ones I used.
Is it true that I can try out the templates before I make my purchase?
♡ Yes absolutely! Just follow the link in the item description to try out the free demo.
♡ You will be able to see exactly what you can do with each template and which parts are editable.
Can I add my own text and what else can I edit on my templates?
♡ Yes, most text is editable! Please read the item description carefully, because there are some that are not editable by you.
♡ If you need to change some of the text that is not editable, please contact me personally at email@example.com.
♡ You can change colors and fonts for most text (on your computer, not your phone), move them around, resize and rotate.
♡ You can also move around, resize, and delete some clip art, depending on the design.
♡ You can even add your own photos! I do recommend that you try out the demo before you purchase to see exactly what is editable.
Can I use my smartphone or tablet to edit my files?
♡ Yes, you can use your phone, but Corjl is not compatible with all tablets. Just keep in mind, that editing on a mobile device or smartphone is limited. You can only edit text (you cannot change the font or color or the text) and you can add photos.
♡ More advanced edits can be done on your computer.
♡ Read more about editing on your mobile device HERE.
How will I receive my files?
♡ Within minutes after you made your purchase, you will receive an email from Corjl containing a link to access your item/s.
♡ Corjl will send this email to the email address associated with your account.
♡ You will also receive an email with instructions from us.
I did not receive my Corjl link to access my files, what do I do?
♡ You can read in detail what to do when you did not receive your link HERE.
Will my files expire?
♡ Yes, your template will be available to you for 6 months and will expire after that.
How many times can I download my template?
♡ You will be able to DOWNLOAD your template 10 TIMES (you can save as many times as need before you download). If you need more downloads, please contact me at firstname.lastname@example.org.
Can I print as many copies as I want?
♡ Yes, you can! (For personal use and one occasion but you are NOT ALLOWED
to resell your templates in any way)
How and where can I print my files?
♡ You can print your files at home, at your local print shop or you can order online.
♡ Read more details about printing HERE.
I'm an event planner, and I want to resell your products to my customers and use the printables for my events. Is this permitted?
♡ My designs are for personal use only and may NOT be forwarded, shared, sold, or distributed in any way, not even for free.
♡ Please respect my work. I would appreciate it if you would instead refer your clients, friends, and family to my shop. All rights reserved by Little Printables Shop.
I don't see my theme in your shop. How do I place a custom order?
♡ Please send me an email with your custom request to email@example.com, and I will give you an update on my current workload as to whether I can help you or not and how long it will take.
I'm having issues with my Template. What should I do?
♡ You can find a very informative guide on how to edit your templates HERE.
♡ Many problems with Corjl are caused by an outdated browser. The best browser to use with Corjl is Chrome. Also, make sure your browser is up to date.
♡ Are you still having issues? Please don't hesitate to contact me at firstname.lastname@example.org. I want you to love your item!